449 search results - page 13 / 90 » Knowledge Management in the Service and Support Business |
CRIWG
2004
13 years 9 months ago
2004
As successful organizations recognize that they need to convert their intellectual resources into customized services, the value of electronic collaboration has increased. Current ...
BPM
2008
Springer
13 years 9 months ago
2008
Springer
Due to many success stories, social software received much attention in public and academia. Although it is widely used for business support, its relationship with business proces...
FLAIRS
2006
13 years 9 months ago
2006
The management of knowledge, i.e. knowing what is known and the ability to exploit it is a burning issue for most organizations. Though knowledge management has a strong social pe...
HICSS
2009
IEEE
14 years 2 months ago
2009
IEEE
In this article we describe the operationalised Business Intelligence (BI) environment of the Amsterdam-Amstelland Police Department (AAPD) as it presented itself in the spring of...
HICSS
2006
IEEE
14 years 1 months ago
2006
IEEE
The central idea in reference modeling is the reutilization of the business knowledge contained in reference models for the construction of specific information models. The orient...