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» Knowledge Management in the Service and Support Business
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WETICE
2003
IEEE
14 years 25 days ago
A Provision-centric Model for Electronic Services
In addition to producing a pervasive standard and a technology framework, the Web Service initiative has prompted businesses to re-examine their service delivery channels. Back-en...
Clare Gryce, Giacomo Piccinelli, Christian Zirpins
ICSEA
2009
IEEE
14 years 2 months ago
Rule-Based Service Modeling
— In the context of service-oriented computing, services provide the capabilities necessary to support the business, especially its processes. Within the service modeling process...
Michael Gebhart, Sebastian Abeck
CCGRID
2006
IEEE
14 years 1 months ago
gSET: Trust Management and Secure Accounting for Business in the Grid
We developed gSET as solution for the unsolved problems in the field of dynamic trust management and secure accounting in commercial virtual organizations. gSET establishes trust...
Thomas Weishäupl, Christoph Witzany, Erich Sc...
ETS
2002
IEEE
142views Hardware» more  ETS 2002»
13 years 7 months ago
A Framework for Technology Convergence in Learning and Working
Information technology is arguably an important tool for knowledge management, facilitating learning in a business context. However, the current use of information technology in t...
Miltiadis D. Lytras, Athanasia Pouloudi, Angeliki ...
HICSS
2002
IEEE
121views Biometrics» more  HICSS 2002»
14 years 15 days ago
Workflow-Supported Organizational Memory Systems: An Industrial Application
Workflow management technology has evolved from efficiency-oriented process automation tools to knowledge network building and support systems. This paper presents a workflow mana...
Karl Reiner Lang, Marko Schmidt