449 search results - page 31 / 90 » Knowledge Management in the Service and Support Business |
BPM
2008
Springer
13 years 10 months ago
2008
Springer
Abstract. This paper proposes a framework based on Service Oriented Architecture which integrates diagnostic services in the architecture of a composite service in order to improve...
JKM
2007
13 years 8 months ago
2007
Purpose – The purpose of this paper is to distinguish and describe knowledge management (KM) technologies according to their support for strategy. Design/methodology/approach â€...
WOA
2007
13 years 10 months ago
2007
— Industry is more and more interested in executing business functions that span multiple applications. This demands high-levels of interoperability and a more flexible and adapt...
EEE
2005
IEEE
14 years 2 months ago
2005
IEEE
As the IT industry is becoming more and more interested in service oriented business models and upcoming technologies like Web Services or Grid Computing, the need for automated c...
GROUP
1993
ACM
14 years 27 days ago
1993
ACM
The Assistant for Cooperative Work (ASCW) is a powerful system for the management of distributed work. It consists of the Task Manager, the organizational information system TOSCA...