449 search results - page 37 / 90 » Knowledge Management in the Service and Support Business |
HICSS
2003
IEEE
14 years 2 months ago
2003
IEEE
This paper crystallises out some key findings of knowledge management practices from a Finnish survey on the insurance industry. 15 Finnish insurance companies of different sizes ...
APCCM
2006
13 years 10 months ago
2006
Driven by the fast changing service demand-and-supply requirements, virtual organisation alliances are created to adapt highly dynamic B2B collaborations. However, the temporary p...
ERCIMDL
2009
Springer
14 years 3 months ago
2009
Springer
Small businesses (small office/home office, SOHO) have tremendous amounts of digital information. At the same time, they have little to no expertise on how to manage it, not to me...
IEEEPACT
2006
IEEE
14 years 2 months ago
2006
IEEE
The role of the operating system (OS) in managing shared resources such as CPU time, memory, peripherals, and even energy is well motivated and understood [23]. Unfortunately, one...
WOSP
2005
ACM
14 years 2 months ago
2005
ACM
Resource pools are computing environments that offer virtualized access to shared resources. When used effectively they can align the use of capacity with business needs (flexi...