449 search results - page 39 / 90 » Knowledge Management in the Service and Support Business |
ECAI
2000
Springer
14 years 1 months ago
2000
Springer
The web is fast maturing into an important marketing medium that provides businesses with the ability to undertake oneto-one marketing and provide personalised services to their cu...
SOCO
2010
Springer
13 years 7 months ago
2010
Springer
Abstract. In the context of Services Oriented Architecture (Soa), complex systems are realized through the design of business–driven processes. Since the design of a complete pro...
SEKE
2001
Springer
14 years 1 months ago
2001
Springer
This talk takes the Experience Factory concept, which was originally developed as organizational support for software development and generalizes it to organizational support for ...
IESA
2007
13 years 10 months ago
2007
Domain ontology building is one of the most critical activities required in Semantic Web applications. The task must be performed by domain experts, who do not (generally) have the...
EGOV
2004
Springer
14 years 2 months ago
2004
Springer
In this paper, we present an approach based on hierarchically structured business models as artifacts of business process modeling that are used in a stepwise acquisition process f...