449 search results - page 49 / 90 » Knowledge Management in the Service and Support Business |
EMISA
2006
Springer
14 years 14 days ago
2006
Springer
: This paper explains how we have designed a service-oriented architecture by combining and extending several open source environments. We show how the IT architecture of the Natio...
CAISE
2004
Springer
14 years 16 days ago
2004
Springer
Abstract. In this paper we present an ontology-based approach to support interoperability in interorganizational applications. The ontology contains knowledge, coming from several ...
FGCS
2007
13 years 8 months ago
2007
The continuous increase of data volumes available from many sources raises new challenges for their effective understanding. Knowledge discovery in large data repositories involv...
ICWS
2003
IEEE
13 years 10 months ago
2003
IEEE
Abstract Providing network infrastructure for authentication, authorization and accounting (AAA) functionalities required by inter-enterprise business applications operating over t...
WOA
2004
13 years 10 months ago
2004
The management of one-to-one business interaction is challenged by the latency in the acquisition of information about the individual customer's preferences. Although sharing ...