449 search results - page 6 / 90 » Knowledge Management in the Service and Support Business |
DKE
2007
13 years 7 months ago
2007
Abstract. Business Process Management (BPM) includes methods, techniques, and tools to support the design, enactment, management, and analysis of operational business processes. Th...
LAWEB
2006
IEEE
14 years 1 months ago
2006
IEEE
Policies have been adopted for many reasons within web services and Service-oriented Architecture in general. However, while they are a favoured method of management, this only oc...
SMC
2010
IEEE
13 years 6 months ago
2010
IEEE
— Japan is known as an “earthquake country” and hence both companies and governments require an operation management method called BCM to ensure that operations and services ...
HICSS
2003
IEEE
14 years 25 days ago
2003
IEEE
A prominent trend in the software industry in the late 1990s was the development of the application service providing business model. Application service providers (ASP)1 offer th...
CISIS
2009
IEEE
13 years 5 months ago
2009
IEEE
The capability to provide a platform for flexible business services in the Air Traffic Management (ATM) domain is both a major success factor for the ATM industry and a challenge ...