The sales of customisable products and services over the internet is a challenging task within the area of electronic commerce. In this chapter we will present a case study which s...
Liliana Ardissono, Alexander Felfernig, Gerhard Fr...
Abstract. Privacy becomes a major concern for both customers and enterprises in today’s corporate marketing strategies, many research efforts have been put into developing new p...
Cyberinfrastructure integrates information and communication technologies to enable high-performance, distributed, and collaborative knowledge discovery, and promises to revolutio...
This paper describes new technology based on on-line decision support for providing personalized customer treatments in web-based storefronts and information sites. The central im...
Purpose – The purpose of this paper is to suggest and empirically test a model that explains employee capabilities from the knowledge-based perspective. In this model, human cap...