449 search results - page 74 / 90 » Knowledge Management in the Service and Support Business |
PUK
2001
13 years 10 months ago
2001
The sales of customisable products and services over the internet is a challenging task within the area of electronic commerce. In this chapter we will present a case study which s...
DASFAA
2009
IEEE
14 years 3 months ago
2009
IEEE
Abstract. Privacy becomes a major concern for both customers and enterprises in today’s corporate marketing strategies, many research efforts have been put into developing new p...
GIS
2008
ACM
14 years 9 months ago
2008
ACM
Cyberinfrastructure integrates information and communication technologies to enable high-performance, distributed, and collaborative knowledge discovery, and promises to revolutio...
WWW
2001
ACM
14 years 9 months ago
2001
ACM
This paper describes new technology based on on-line decision support for providing personalized customer treatments in web-based storefronts and information sites. The central im...
JKM
2007
13 years 8 months ago
2007
Purpose – The purpose of this paper is to suggest and empirically test a model that explains employee capabilities from the knowledge-based perspective. In this model, human cap...