449 search results - page 84 / 90 » Knowledge Management in the Service and Support Business |
COBUILD
1998
Springer
14 years 22 days ago
1998
Springer
Abstract. As the amount of information and communication increases dramatically new working environments must provide efficient mechanisms to maximize the benefits of these develop...
SAC
2004
ACM
14 years 2 months ago
2004
ACM
1 This paper discusses the design and implementation details of MAST (Mobile Agent-based Security Tool), a new mobile agentbased network security approach. MAST has been designed t...
BTW
2009
Springer
14 years 3 months ago
2009
Springer
: Users of front office applications such as call center or customer support applications make millions and millions of decisions each day without analytical support. For example, ...
AINA
2009
IEEE
14 years 3 months ago
2009
IEEE
—The WebInVivo project aims at providing automated support for clinical research on neglected diseases. It includes mechanisms for (a) sharing and reusing clinical trial assets, ...
KDD
2004
ACM
14 years 9 months ago
2004
ACM
In a wide range of business areas dealing with text data streams, including CRM, knowledge management, and Web monitoring services, it is an important issue to discover topic tren...