Different approaches to improve business process have been proposed. One of the most common techniques is based on software agents and workflow technology. A software agent can be...
Marco Repetto, Christian Vecchiola, Antonio Boccal...
This article describes the construction of a Knowledge Management System (KMS) by applying fundamental concepts and principles of Software Engineering, such as process, models, me...
The emergence of knowledge-based organisations has seen an emphasis shift to recognising people as the prime competitive asset and the push of management to nurture social capital...
Independent from specific application domains, similar requirements can be identified regarding information needs during daily work. For coping with generality on the one hand an...