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ECIS
2000
13 years 11 months ago
Managing Knowledge in Medium-Sized Software Companies
The software industry is an ideal case of information production with a high importance of knowledge and information management. This paper distinguishes information and knowledge...
Alexander Teubner, Michael Nietsch
CAISE
2003
Springer
14 years 3 months ago
MILK Mobile Support for Knowledge Management
Knowledge workers need to communicate and access knowledge while they work alone, in groups, sitting in their offices or on the move. This paper presents the MILK project, which ai...
Carla Valle, Elke Hinrichs, Karl-Heinz Klein, Gerd...
KBS
2002
132views more  KBS 2002»
13 years 9 months ago
Knowledge flow management for distributed team software development
Cognitive cooperation is often neglected in current team software development processes. This issue becomes more important than ever when team members are globally distributed. Th...
Hai Zhuge
IIWAS
2003
13 years 11 months ago
System Integration and Unified Information Access using Question based Knowledge Management Strategies
A question based knowledge management system with the capability to integrate heterogeneous sources of information and knowledge and which nonetheless acts like a single coherent ...
Alexander Schatten, Franz Inselkammer, A. Min Tjoa
HICSS
2005
IEEE
120views Biometrics» more  HICSS 2005»
14 years 3 months ago
Customer Knowledge Management Competence: Towards a Theoretical Framework
Customer knowledge has been increasingly recognized as a key strategic resource in any company’s success. Recent studies conducted in the fields of Knowledge Management and Cust...
Minna Rollins, Aino Halinen