The society in which we live today is increasingly a knowledge society. Organizations are turning more and more to knowledge creation and management for the development of their c...
Customer knowledge has been increasingly recognized as a key strategic resource in any company’s success. Recent studies conducted in the fields of Knowledge Management and Cust...
: Risk planning requires an organization global view, as it is strongly centered in the experience and knowledge acquired in former projects. The larger the experience of the proje...
Both Knowledge Management and Appreciative Inquiry attempt to amplify human and organizational capacities by leveraging the best of each. Whereas knowledge management systems aim ...
Artificial intelligence researchers interested in knowledge and in designing and implementing digitized artifacts for representing or sharing knowledge play a crucial role in the ...