This paper describes the design and development of a software system to support law enforcement in investigating and prosecuting email based crimes. It focuses on phishing scams w...
Abstract. Contemporary information systems struggle with the requirement to provide flexibility and process support while still enforcing some degree of control. Workflow managemen...
In this paper, we describe two mission critical applications currently deployed by Telecom Italia in the Operations Support System domains. The first one called "Network Neut...
Advanced e-services require efficient, flexible, and easy-to-use workflow technology that integrates well with mainstream Internet technologies like XML and Web servers. This pape...
More and more companies use "process aware" information systems to make their business processes more efficient. To do this, workflow definitions must be formulated in a ...