134 search results - page 5 / 27 » Knowledge sharing, maintenance, and use in online support co... |
AINA
2011
IEEE
12 years 11 months ago
2011
IEEE
– Ad hoc m-commerce is an emerging way of conducting online trading wirelessly within dynamic network communities. However, participants in such systems are vulnerable to attacks...
WWW
2006
ACM
14 years 8 months ago
2006
ACM
The Web plays a critical role in hosting Web communities, their content and interactions. A prime example is the open source software (OSS) community, whose members, including sof...
GROUP
2003
ACM
14 years 18 days ago
2003
ACM
Data are a fundamental component of science and engineering work, and the ability to share data is critical to the validation and progress of science. Data sharing and reuse in so...
AGENTS
2000
Springer
13 years 11 months ago
2000
Springer
This paper describes a method of exchanging tacit community knowledge using talking-virtualized-egos. We aim at sharing tacit knowledge in a community, for this purpose, we propos...
CANDT
2009
13 years 8 months ago
2009
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...