134 search results - page 7 / 27 » Knowledge sharing, maintenance, and use in online support co... |
SIGUCCS
2004
ACM
14 years 23 days ago
2004
ACM
The Princeton University Help Desk KnowledgeBase (KB) is a searchable online information system that publishes Princetonspecific computer solutions to better serve the University ...
ATAL
2009
Springer
13 years 8 months ago
2009
Springer
In this paper we present the results of our user study about status message sharing on the Social Web. The study revealed the privacy and information noise (sometimes originating f...
COLCOM
2005
IEEE
14 years 29 days ago
2005
IEEE
Using a combination of machine learning probabilistic tools, we have shown that some chemistry students fail to develop productive problem solving strategies through practice alon...
WWW
2008
ACM
14 years 8 months ago
2008
ACM
Yahoo Answers (YA) is a large and diverse question-answer forum, acting not only as a medium for sharing technical knowledge, but as a place where one can seek advice, gather opin...
SAICSIT
2010
ACM
13 years 5 months ago
2010
ACM
Eliciting and analyzing requirements within knowledge systems, which fundamentally differ so far from technology supported systems represent particular challenges. African rural c...