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CIKM
2009
Springer
14 years 1 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
SAC
2004
ACM
14 years 24 days ago
An optimized approach for KNN text categorization using P-trees
The importance of text mining stems from the availability of huge volumes of text databases holding a wealth of valuable information that needs to be mined. Text categorization is...
Imad Rahal, William Perrizo
FLAIRS
2010
13 years 9 months ago
Handling of Numeric Ranges for Graph-Based Knowledge Discovery
Nowadays, graph-based knowledge discovery algorithms do not consider numeric attributes (they are discarded in the preprocessing step, or they are treated as alphanumeric values w...
Oscar E. Romero, Jesus A. Gonzalez, Lawrence B. Ho...
WSDM
2009
ACM
176views Data Mining» more  WSDM 2009»
14 years 2 months ago
The web changes everything: understanding the dynamics of web content
The Web is a dynamic, ever changing collection of information. This paper explores changes in Web content by analyzing a crawl of 55,000 Web pages, selected to represent different...
Eytan Adar, Jaime Teevan, Susan T. Dumais, Jonatha...
SIGMOD
2004
ACM
184views Database» more  SIGMOD 2004»
14 years 7 months ago
Identifying Similarities, Periodicities and Bursts for Online Search Queries
We present several methods for mining knowledge from the query logs of the MSN search engine. Using the query logs, we build a time series for each query word or phrase (e.g., `Th...
Michail Vlachos, Christopher Meek, Zografoula Vage...