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SIGUCCS
2000
ACM
14 years 14 days ago
Training... A Key to Better Help Desk Consultants
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
Anna Maria Perez, Andrea J. Moore
ECAI
2000
Springer
14 years 13 days ago
Gaining Insights into Web Customers using Web Intelligence
The web is fast maturing into an important marketing medium that provides businesses with the ability to undertake oneto-one marketing and provide personalised services to their cu...
Sarabjot S. Anand, Matthias Baumgarten, Alex G. B&...
PODC
1999
ACM
14 years 12 days ago
LOTEC: A Simple DSM Consistency Protocol for Nested Object Transactions
In this paper, we describe an e cient software-only Distributed Shared Memory (DSM) consistency protocol for an unconventional but important application domain - object transactio...
Peter C. J. Graham, Yahong Sui
MSS
1999
IEEE
166views Hardware» more  MSS 1999»
14 years 11 days ago
A 64-bit, Shared Disk File System for Linux
In computer systems today, speed and responsiveness is often determined by network and storage subsystem performance. Faster, more scalable networking interfaces like Fibre Channe...
Kenneth W. Preslan, Andrew P. Barry, Jonathan Bras...
VLDB
1997
ACM
110views Database» more  VLDB 1997»
14 years 7 days ago
The Network as a Global Database: Challenges of Interoperability, Proactivity, Interactiveness, Legacy
The current integrated developments in network and computing give rise to a technical infrastructure for the information society which one may variously circumscribe by terms such...
Peter C. Lockemann, Ulrike Kölsch, Arne Kosch...
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