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» Learning by Experience Networks in Learning Organizations
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ICSM
2002
IEEE
14 years 1 months ago
The Information Gathering Strategies of Software Maintainers
In examining software maintenance processes for improvement opportunities, an obvious choice is information flow. Obtaining accurate, up-to-date, and useful information about a sy...
Carolyn B. Seaman
CIKM
2008
Springer
13 years 10 months ago
Identification of class specific discourse patterns
In this paper we address the problem of extracting important (and unimportant) discourse patterns from call center conversations. Call centers provide dialog based calling-in supp...
Anup Chalamalla, Sumit Negi, L. Venkata Subramania...
DGO
2007
174views Education» more  DGO 2007»
13 years 10 months ago
A bootstrapping approach for identifying stakeholders in public-comment corpora
A stakeholder is an individual, group, organization, or community that has an interest or stake in a consensus-building process. The goal of stakeholder identification is identify...
Jaime Arguello, Jamie Callan
PAKM
2004
13 years 10 months ago
Integrating Knowledge Management and Groupware in a Software Development Environment
Knowledge is one of the organization's most valuable assets. In the context of software development, knowledge management can be used to capture knowledge and experience gener...
Ricardo de Almeida Falbo, Daniel O. Arantes, Ana C...
ESWA
2006
149views more  ESWA 2006»
13 years 8 months ago
An effective refinement strategy for KNN text classifier
Due to the exponential growth of documents on the Internet and the emergent need to organize them, the automated categorization of documents into predefined labels has received an...
Songbo Tan