Most product search engines today build on models of relevance devised for information retrieval. However, the decision mechanism that underlies the process of buying a product is...
The new social media sites--blogs, wikis, Flickr and Digg, among others--underscore the transformation of the Web to a participatory medium in which users are actively creating, e...
Most work on intelligent information agents has thus far focused on systems that are accessible through the World Wide Web. As demanding schedules prohibit people from continuous ...
Abstract. Social navigation in a community of practice (CoP) is an approach of locating information through increased social awareness. Designing support for social navigation requ...
Spoken language is one of the most intuitive forms of interaction between humans and agents. Unfortunately, agents that interact with people using natural language often experienc...