Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Over the past years it has become evident that the benefits of object orientation warrant the design and development of reengineering methods that aim to migrate legacy procedural...
In this paper, we define a set of metrics for the evaluation of conceptual models of business processes. The proposal supposes the adaptation and extension of the FMESP framework ...
Many program maintenance tools rely on traditional parsing techniques to obtain syntactic level models of the code being maintained. When, for some reason, code cannot be parsed, ...
—We consider a new generation of COTS Software Routers (SRs), able to effectively exploit multi-Core/CPU HW platforms. Our main objective is to evaluate and to model the impact o...