178 search results - page 2 / 36 » Lessons Learned using CBR for Customer Support |
ICCBR
2005
Springer
14 years 29 days ago
2005
Springer
Abstract. Although similarity measures play a crucial role in CBR applications, clear methodologies for deļ¬ning them have not been developed yet. One approach to simplify the deļ...
OTM
2005
Springer
14 years 28 days ago
2005
Springer
Abstract. Learning Object Metadata (LOM) is an interoperable standard focused on enabling the reuse of learning material for authoring lessons. Nevertheless, few work was done on t...
EWCBR
2006
Springer
13 years 11 months ago
2006
Springer
Product recommender systems are a popular application and research field of CBR for several years now. However, almost all CBRbased recommender systems are not case-based in the or...
ICCBR
2001
Springer
13 years 12 months ago
2001
Springer
From some perspectives Automated Collaborative Filtering (ACF) appears quite similar to Case-Based Reasoning (CBR). It works on data organised around users and assets that might be...
AH
2000
Springer
13 years 11 months ago
2000
Springer
The paper investigates the use of computational intelligence for adaptive lesson presentation in a Web-based learning environment. A specialized connectionist architecture is devel...