The agent paradigm includes the notion that agents interact with services. This paper identifies the need for controlled access to such services, from the perspective of agent sys...
Benno J. Overeinder, P. D. Verkaik, Frances M. T. ...
Companies that are present at multiple online locations may have difficulty staffing them adequately in terms of helpdesk services with efficient use of human resources. In this pa...
Leonel Morgado, Paulo Reis, Fausto de Carvalho, Ti...
In times of increasing grid oriented computing environments, the integration and orchestration of business services become more and more emergent. This challenge is taken in the co...
We propose a formal definition of a pervasive service model targeting the very dynamic environments typical of mobile application scenarios. The model is based on a requirement an...
— Radio resources in the third generation (3G) wireless cellular networks (WCNs) such as the universal mobile telecommunications system (UMTS) network is limited in term of soft ...