We propose a model-based methodology to size and plan enterprise applications under Service Level Agreements (SLAs). Our approach is illustrated using a real-world Enterprise Reso...
Continuous monitoring of a network domain poses several challenges. First, routers of a network domain need to be polled periodically to collect statistics about delay, loss, and ...
Service level agreements (SLAs), or contracts, have an important role in web services. These contracts define the obligations and rights between the provider of a web service and i...
Sidney Rosario, Albert Benveniste, Stefan Haar, Cl...
Muni WiFi deployments have been widely covered by the media during the last two years. However, the economical feasibility and performance of such deployments as an alternative fo...
Existing studies on IT outsourcing have mainly examined partnership factors that influence IT outsourcing effectiveness. This stream of IT outsourcing research has largely ignored...