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BDIM
2007
IEEE
85views Business» more  BDIM 2007»
14 years 4 months ago
Frameworks for Business-driven Service Level Management: A Criteria-based Comparison of ITIL and NGOSS
—In the majority of today’s IT organizations, Service Level Agreements (SLAs) are an important means for underpinning IT service provisioning by clearly defined Quality of Ser...
Thomas Schaaf
HASE
2002
IEEE
14 years 2 months ago
Coyote: An XML-Based Framework for Web Services Testing
Web services received significant attention recently and several important web service platforms such as .NET are now available. The testing and evaluation of web services are imp...
Wei-Tek Tsai, Raymond A. Paul, Weiwei Song, Zhibin...
HCI
2007
13 years 11 months ago
An Agent-Based Framework for Context-Aware Services
Abstract. A major challenge of Ambient Intelligence lies in building middleware that can ease service implementation through allowing the application developer to emphasize only th...
Axel Bürkle, Wilmuth Müller, Uwe Pfirrma...
ICWE
2009
Springer
14 years 4 months ago
An Extensible Monitoring Framework for Measuring and Evaluating Tool Performance in a Service-Oriented Architecture
The lack of QoS attributes and their values is still one of the fundamental drawbacks of web service technology. Most approaches for modelling and monitoring QoS and web service pe...
Christoph Becker, Hannes Kulovits, Michael Kraxner...
ACSAC
2001
IEEE
14 years 1 months ago
Requirements for a General Framework for Response to Distributed Denial-of-Service
What is network denial of service (DoS), and why is it such a problem? This research project has sought to investigate these questions and look at the deeper questions such as can...
D. W. Gresty, Qi Shi, Madjid Merabti