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ECIS
2001
13 years 9 months ago
A Review of the Issues Associated with Customer Relationship Management Systems
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
Ben Light
ICSE
1997
IEEE-ACM
13 years 12 months ago
Prioritizing Software Requirements in an Industrial Setting
The planning of additional featuresand releases is a major concem for commercialsoftware companies. We describe how, in collaboration with Ericsson Radio Systems, we developed and...
Kevin Ryan, Joachim Karlsson
WWW
2008
ACM
14 years 8 months ago
Tagpedia: a Semantic Reference to Describe and Search for Web Resources
Nowadays the Web represents a growing collection of an enormous amount of contents where the need for better ways to find and organize the available data is becoming a fundamental...
Francesco Ronzano, Andrea Marchetti, Maurizio Tesc...
ISEUD
2009
Springer
14 years 2 months ago
What Is End-User Software Engineering and Why Does It Matter?
End-user programming has become ubiquitous, so much so that there are more end-user programmers today than there are professional programmers. End-user programming empowers—but t...
Margaret M. Burnett
KBSE
2007
IEEE
14 years 2 months ago
The business case for automated software engineering
Adoption of advanced automated SE (ASE) tools would be favored if a business case could be made that these tools are more valuable than alternate methods. In theory, software pred...
Tim Menzies, Oussama El-Rawas, Jairus Hihn, Martin...