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INFOCOM
2011
IEEE
12 years 10 months ago
Making sense of customer tickets in cellular networks
—Effective management of large-scale cellular data networks is critical to meet customer demands and expectations. Customer calls for technical support provide direct indication ...
Yu Jin, Nick G. Duffield, Alexandre Gerber, Patric...
ICITA
2005
IEEE
14 years 1 months ago
A Lightweight UI Software Infrastructure for Wrist-Based Displays: If Your Microwave Oven Could Talk to Your Watch, What Would I
Supporting a rich array of information sources is a key element to making highly mobile computing devices usable by the wider community. It is our belief that there will not be on...
Peter Hutterer, Mark T. Smith, John Ankcorn, Wayne...
ICECCS
2006
IEEE
90views Hardware» more  ICECCS 2006»
14 years 1 months ago
A Type System for the Relational Calculus of Object Systems
Being a successful technique in software practice, Object Orientation (OO) is a hot topic in academic research fields. Among many formalisms, rCOS, a refinement calculus of obje...
Liang Zhao, Xiangpeng Zhao, Quan Long, Zongyan Qiu
ICSE
2009
IEEE-ACM
14 years 2 months ago
A sense of community: A research agenda for software ecosystems
Software vendors lack the perspective to develop software within a software ecosystem. The inability to function in a software ecosystem has already led to the demise of many soft...
Slinger Jansen, Anthony Finkelstein, Sjaak Brinkke...
ICSE
2007
IEEE-ACM
14 years 7 months ago
Bug Hunt: Making Early Software Testing Lessons Engaging and Affordable
Software testing efforts account for a large part of the software development costs. We still struggle, however, to properly prepare students to perform software testing activitie...
Sebastian G. Elbaum, Suzette Person, Jonathan Doku...