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DSN
2009
IEEE
14 years 1 months ago
Precise request tracing and performance debugging for multi-tier services of black boxes
As more and more multi-tier services are developed from commercial components or heterogeneous middleware without the source code available, both developers and administrators nee...
Zhihong Zhang, Jianfeng Zhan, Yong Li, Lei Wang, D...
ICCHP
2010
Springer
13 years 12 months ago
Redefining Assumptions: Accessibility and Its Stakeholders
Abstract. Accessibility is becoming more and more relevant in Information technologies, such as the Web and software applications, particularly due to the push on legislation to ma...
Rui Lopes, Karel Van Isacker, Luís Carri&cc...
DSOM
2008
Springer
13 years 11 months ago
SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Claudio Bartolini, Cesare Stefanelli, Mauro Torton...
FPLAY
2008
13 years 11 months ago
Crafting game-models using reactive system design
This paper presents a game-model of a gym training system, where the behavior of the system is specified using languages developed originally for reactive system design, which dri...
David Harel, Itai Segall, Hillel Kugler, Yaki Sett...
EUROPAR
2010
Springer
13 years 11 months ago
Sampling Bias in BitTorrent Measurements
Abstract. Real-world measurements play an important role in understanding the characteristics and in improving the operation of BitTorrent, which is currently a popular Internet ap...
Boxun Zhang, Alexandru Iosup, Johan A. Pouwelse, D...