As more and more multi-tier services are developed from commercial components or heterogeneous middleware without the source code available, both developers and administrators nee...
Zhihong Zhang, Jianfeng Zhan, Yong Li, Lei Wang, D...
Abstract. Accessibility is becoming more and more relevant in Information technologies, such as the Web and software applications, particularly due to the push on legislation to ma...
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
This paper presents a game-model of a gym training system, where the behavior of the system is specified using languages developed originally for reactive system design, which dri...
David Harel, Itai Segall, Hillel Kugler, Yaki Sett...
Abstract. Real-world measurements play an important role in understanding the characteristics and in improving the operation of BitTorrent, which is currently a popular Internet ap...
Boxun Zhang, Alexandru Iosup, Johan A. Pouwelse, D...