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CIKM
2009
Springer
14 years 2 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
KDD
2008
ACM
195views Data Mining» more  KDD 2008»
14 years 8 months ago
Anomaly pattern detection in categorical datasets
We propose a new method for detecting patterns of anomalies in categorical datasets. We assume that anomalies are generated by some underlying process which affects only a particu...
Kaustav Das, Jeff G. Schneider, Daniel B. Neill
KDD
2004
ACM
124views Data Mining» more  KDD 2004»
14 years 8 months ago
Support envelopes: a technique for exploring the structure of association patterns
This paper introduces support envelopes--a new tool for analyzing association patterns--and illustrates some of their properties, applications, and possible extensions. Specifical...
Michael Steinbach, Pang-Ning Tan, Vipin Kumar
KES
2007
Springer
14 years 2 months ago
APD-A Tool for Identifying Behavioural Patterns Automatically from Clickstream Data
Abstract. Clickstream can be a rich source of data for analysing user behaviour, but the volume of these logs makes it difficult to identify and categorise behavioural patterns. In...
I-Hsien Ting, Lillian Clark, Chris Kimble, Daniel ...
KDD
1995
ACM
95views Data Mining» more  KDD 1995»
13 years 11 months ago
On Subjective Measures of Interestingness in Knowledge Discovery
One of the central problems in the field of knowledge discovery is the development of good measures of interestingness of discovered patterns. Such measures of interestingness are...
Abraham Silberschatz, Alexander Tuzhilin