Abstract: As enterprises worldwide race to improve real-time management to improve productivity, customer services and flexibility, huge resources have been invested into enterpris...
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
This paper describes work in progress on the research project CWSpace, sponsored by the MIT and Microsoft Research iCampus program, to investigate the metadata standards and protoc...
In a wide range of business areas dealing with text data streams, including CRM, knowledge management, and Web monitoring services, it is an important issue to discover topic tren...
Tagged data is rapidly becoming more available on the World Wide Web. Web sites which populate tagging services offer a good way for Internet users to share their knowledge. An in...