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EMISA
2005
Springer
14 years 1 months ago
2005
Springer
: The development of Customer Relationship Management (CRM) capabilities by incrementally sourcing and combining “best of breed” services from different providers is a key leve...
MKWI
2008
13 years 9 months ago
2008
: Documenting and maintaining an enterprise-wide service-oriented architecture (SOA) causes a substantial management effort which should be addressed by intelligent, scalable solut...
ICWS
2009
IEEE
13 years 5 months ago
2009
IEEE
Web service paradigm and related technologies have provided favorable means for the realization of collaborative business processes. From both conceptual and implementation points...
VRML
1998
ACM
13 years 12 months ago
1998
ACM
In its current state, VRML does not provide support for interaction and on-line access to databases, even though these are two fundamental issues for business applications. We hav...
SIGUCCS
2000
ACM
13 years 12 months ago
2000
ACM
We presented a paper in Denver that addressed our Remedy design process. At that time we talked about our current development process, but we hadn't implemented the product a...