Adaptivity in process management systems is key to their successful applicability in practice. Approaches have been already developed to ensure system correctness after arbitrary ...
In this paper, we describe two mission critical applications currently deployed by Telecom Italia in the Operations Support System domains. The first one called "Network Neut...
Business Process Management (BPM) aims at supporting the whole life-cycle necessary to deploy and maintain business processes in organisations. An important step of the BPM life-cy...
Carlos Pedrinaci, John Domingue, Ana Karla Alves d...
: Service processes are a special type of business processes playing an increasingly important role in modern economies. They require new forms of flexibility not found in ordinary...
We construct models as an aid to our thought process. A particular class of models, operational models, can be used for simulation and prototyping. The Opj modeling language is su...