The success of a company more and more depends on its ability to flexibly and quickly react to changes. Combining process management techniques and conversational case-based reason...
: Information Technology (IT) has evolved over time from its traditional use as administrative support towards a more strategic role to enforce business processes (BP). But several...
Web services are loosely coupled software components that are published, discovered, and invoked across the Web. As the use of Web services grows, in order to correctly interact w...
Abstract--Knowledge is attributed to human whose problemsolving behavior is subjective and complex. In today's knowledge economy, the need to manage knowledge produced by a co...
: Along with rapidly changing market requirements for service-oriented business software new challenges for quality management, quality assurance, and testing arise. Customers must...