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ACMICEC
2004
ACM
112views ECommerce» more  ACMICEC 2004»
14 years 3 months ago
Business process redesign for effective e-commerce
Many companies have found out the hard way that successful ecommerce requires more than a flashy web presence. Existing business processes must be seamlessly integrated with the n...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
WETICE
1998
IEEE
14 years 2 months ago
Workgroup Middleware for Distributed Projects*
We have developed a middleware framework for workgroup environments that can support distributed software development and a variety of other application domains requiring document...
Gail E. Kaiser, Stephen E. Dossick
CIT
2006
Springer
14 years 1 months ago
A Contention Window Based Differentiation Mechanism for providing QoS in Wireless LANs
Running real time applications over wireless LANs is becoming common place. These applications require QoS. But the most widely used wireless LAN, IEEE 802.11, does not have QoS s...
Mayank Mishra, Anirudha Sahoo
PVLDB
2008
137views more  PVLDB 2008»
13 years 9 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
SAC
2010
ACM
13 years 10 months ago
Semantics for intelligent delivery of multimedia content
This paper describes a new generic metadata model, called CAM Metamodel, that merges altogether information about content, services, physical and technical environment in order to...
Ioan Marius Bilasco, Samir Amir, Patrick Blandin, ...