The need for service providers to offer SLAs to gain consumers confidence has become increasingly apparent. Our work focuses on providers who manage the execution of long-running d...
Daniel Spaven, Madhavi Rani, Sumit Kumar Bose, Mik...
We introduce a formal semantics based calculus of trust that explicitly represents trust and quantifies the risk associated with trust in public key infrastructure (PKI) and iden...
Although customer relationship management (CRM) is currently gaining widespread popularity in several disciplines and industries, mobile medium as an element of CRM is rarely take...
Jaakko Sinisalo, Jari Salo, Heikki Karjaluoto, Mat...
This paper will examine and categorize potential business model scenarios for online music. The virtualization of music leads to market uncertainties. On the supply side, the offer...
Electronic markets, distributed peer-to-peer applications and other forms of online collaboration are all based on mutual trust, which enables transacting peers to overcome the un...