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GROUP
2009
ACM
13 years 5 months ago
Supporting collaborative sensemaking in map-based emergency management and planning
Emergency management and planning often involves multiple domain experts with diverse knowledge backgrounds and responsibilities. Current practices in emergency management and pla...
Anna Wu, Xiaolong Zhang
EUC
2005
Springer
14 years 1 months ago
Wireless RFID Networks for Real-Time Customer Relationship Management
A new system for real-time customer relationship management is proposed. The system is based on deploying a network of RFID readers throughout an environment. Information about the...
C. Philipp Schloter, Hamid K. Aghajan
CHI
2004
ACM
14 years 8 months ago
What a to-do: studies of task management towards the design of a personal task list manager
This paper reports on the results of studies of task management to support the design of a task list manager. We examined the media used to record and organize to-dos and tracked ...
Victoria Bellotti, Brinda Dalal, Nathaniel Good, P...
JSSPP
1998
Springer
13 years 12 months ago
A Resource Management Architecture for Metacomputing Systems
Metacomputing systems are intended to support remote and/or concurrent use of geographically distributed computational resources. Resource management in such systems is complicate...
Karl Czajkowski, Ian T. Foster, Nicholas T. Karoni...
ISCC
1999
IEEE
121views Communications» more  ISCC 1999»
13 years 12 months ago
Customer Service Management: Towards a Management Information Base for an IP Connectivity Service
Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
Michael Langer, Stefan Loidl, Michael Nerb