1709 search results - page 10 / 342 » Managing Customer Expectations |
HICSS
2003
IEEE
14 years 21 days ago
2003
IEEE
To determine the important trends and issues in thousands of comments from customers and make strategic decisions about business operations, managers must go over these messages m...
DSOM
2000
Springer
13 years 11 months ago
2000
Springer
Abstract: Managing services on the Internet is becoming more and more complex and time consuming for service providers since services are increasing both in number and complexity. ...
EUC
2005
Springer
14 years 26 days ago
2005
Springer
A new system for real-time customer relationship management is proposed. The system is based on deploying a network of RFID readers throughout an environment. Information about the...
DEXAW
2005
IEEE
14 years 1 months ago
2005
IEEE
The primary goal of smart homes is to provide their users with the maximum comfort and convenience. In this paper, we present a profile management framework for situation-dependen...
INFORMATICALT
2002
13 years 7 months ago
2002
The amount of products and services available over the Internet increases significantly and it soon becomes beyond users ability to analyze and compare them. At the same time the n...