Busy academics and professionals are being called upon to manage more and more relationships. Many details of collaboration are accessible in digital libraries and other repositor...
Stephen Farrell, Christopher S. Campbell, Suvda My...
One aspect in which retrieving named entities is different from retrieving documents is that the items to be retrieved – persons, locations, organizations – are only indirect...
To-do lists have been found to be the most popular personal information management tools, yet there is no automated system to interpret and act upon them when appropriate on behal...
Generating alternative queries, also known as query suggestion, has long been proved useful to help a user explore and express his information need. In many scenarios, such sugges...
“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...