Organizational change brings about a number of behaviors that are seen to run counter to the implementation of the information systems. These behaviors may be seen as jeopardizing...
Pressures for more complex products, customer dissatisfaction and problems related to cost and schedule overruns increase the need for effective management response and for improve...
Daniela Cristina Cascini Peixoto, Vitor A. Batista...
Abstract. In this paper, we outline the relation between Knowledge Management (KM) as an application area on the one hand, and software agents as a basic technology for supporting ...