Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
Web Modeling Language (WebML, http://webml.org) is a notation for visually specifying complex Web sites at the conceptual level. All the concepts of WebML are specified both graph...
A fully functional web interface (NessusWeb) for the Nessus network security scanner has been developed. NessusWeb provides public accessibility for authorized users and supports ...
Abstract. We propose a scaleable multi-user benchmark called XMach-1 (XML Data Management benchmark) for evaluating the performance of XML data management systems. It is based on a...
In this paper, the authors analyse how educational institutions behave in relation with the contents available through the Web. They also reflect on the features of the currently...