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» Managing Uncertainty in Social Networks
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SOCINFO
2010
13 years 2 months ago
SocialWiki: Bring Order to Wiki Systems with Social Context
A huge amount of administrative effort is required for large wiki systems to produce and maintain high quality pages with existing naive access control policies. This paper introdu...
Haifeng Zhao, Shaozhi Ye, Prantik Bhattacharyya, J...
CIKM
2009
Springer
14 years 1 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
IPPS
2006
IEEE
14 years 1 months ago
Improving cooperation in peer-to-peer systems using social networks
Rational and selfish nodes in P2P systems usually lack effective incentives to cooperate, contributing to the increase of free-riders, and degrading the system performance. Variou...
Wenyu Wang, Li Zhao, Ruixi Yuan
SIGMOD
2009
ACM
194views Database» more  SIGMOD 2009»
14 years 7 months ago
Building community-centric information exploration applications on social content sites
Social content sites [4], which integrate traditional content sites with social networking features, have recently emerged as an exciting new trend on the Web. Users on those site...
Sihem Amer-Yahia, Jian Huang, Cong Yu
BPM
2004
Springer
167views Business» more  BPM 2004»
14 years 23 days ago
Mining Social Networks: Uncovering Interaction Patterns in Business Processes
Increasingly information systems log historic information in a systematic way. Workflow management systems, but also ERP, CRM, SCM, and B2B systems often provide a so-called “ev...
Wil M. P. van der Aalst, Minseok Song