Camera phones have been viewed simplistically as digital cameras with poor picture quality while neglecting the utility of the two key functionalities of mobile phones: network co...
The notion of referral networks, as presented in the work of Singh and Yolum, and their application to knowledge management, lacks two fundamental aspects; the relation of concept...
Identity management has arisen as a major and urgent challenge for internet-based communications and information services. Internet services involve complex networks of relationshi...
Bayes nets are seeing increasing use in expert systems [2, 6], and structural equations models continue to be popular in many branches of the social sciences [1]. Both types of mod...
in Progress – Extended Abstract Word count: 3124 Effectively managing IT service centers such as call centers, computerized diagnostic imaging facilities, data centers, e-commerc...