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» Managing change (workshop)
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DSOM
2007
Springer
14 years 4 months ago
On the Risk Exposure and Priority Determination of Changes in IT Service Management
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...
Jacques Philippe Sauvé, Rodrigo A. Santos, ...
BTW
2007
Springer
100views Database» more  BTW 2007»
14 years 4 months ago
On Deriving Net Change Information From Change Logs - The DELTALAYER-Algorithm
: The management of change logs is crucial in different areas of information systems like data replication, data warehousing, and process management. One barrier that hampers the (...
Stefanie Rinderle, Martin Jurisch, Manfred Reicher...
HICSS
2005
IEEE
187views Biometrics» more  HICSS 2005»
14 years 3 months ago
Change and Resistance Help for the Practitioner of Change
Change and the resistance to change has been a common occurrence probably since before recorded time. It is normal to resist that which may bring unfamiliarity and the unknown int...
Richard W. Egan, Jerry Fjermestad
LISA
2004
13 years 11 months ago
Meta Change Queue: Tracking Changes to People, Places, and Things
Managing information flow between different parts of the enterprise information infrastructure can be a daunting task. We have grown too large to send the complete lists around an...
Jon Finke