Abstract. Services are subject to constant change and variation. Services can evolve typically due to changes in structure, e.g., attributes and operations; in behavior and policie...
It is argued that we are experiencing a paradigm shift from a user perspective to a client perspective in library and information science. The paradigm shift is brought about by re...
Indiana State University is providing handheld computers to every faculty member in its School of Education. What started as a small pilot program a year ago has grown into a proj...
Abstract. To facilitate communication and the exchange of information between patients, nurses, lab technicians, health insurers, physicians, policy makers, and existing knowledge-...