We give a quick overview of some key issues in (quantitative) call center management: building realistic models, developing efficient tools to simulate these models, finding qui...
In this demonstration, we are going to illustrate how to use a mobile camera to redirect documents to various devices connected to the same network. Categories and Subject Descrip...
Ontologies are in the heart of the knowledge management process. Different semantic measures have been proposed in the literature to evaluate the strength of the semantic link bet...
Emmanuel Blanchard, Mounira Harzallah, Henri Brian...
This paper reports on an empirical study to assess the impacts, benefits, and critical success factors of mobile applications to enhance an electronic procurement system. For diff...
In a modern business process, documents are important carriers of information between organisations. Document management solutions are increasingly based on structured document for...