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ICSOC
2004
Springer
14 years 3 months ago
Flexible coordination of service interaction patterns
Service-oriented computing is meant to support loose relationships between organisations: Collaboration procedures on the application-level translate to interaction processes via ...
Christian Zirpins, Winfried Lamersdorf, Toby Baier
CSCW
2000
ACM
14 years 2 months ago
Evolution of Contact Point: a case study of a help desk and its users
This paper describes the evolution of a concept, Contact Point, the research process through which it evolved, and the work context and practices which drove its evolution. Contac...
Lena Mamykina, Catherine G. Wolf
ESWS
2008
Springer
13 years 11 months ago
xOperator - Interconnecting the Semantic Web and Instant Messaging Networks
Instant Messaging (IM) is in addition to Web and Email the most popular service on the Internet. With xOperator we present a strategy and implementation which deeply integrates Ins...
Sebastian Dietzold, Jörg Unbehauen, Söre...
ACMICEC
2004
ACM
112views ECommerce» more  ACMICEC 2004»
14 years 3 months ago
Business process redesign for effective e-commerce
Many companies have found out the hard way that successful ecommerce requires more than a flashy web presence. Existing business processes must be seamlessly integrated with the n...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
WEBI
2005
Springer
14 years 3 months ago
QTIP: Multi-Agent NLP and Privacy Architecture for Information Retrieval in Usable Web Privacy Software
We present a generic natural language processing (NLP) architecture, acronym QTIL, based on a system of cooperating multiple agents (Q/A, T, I, and L agents) which can be used in ...
Vlado Keselj, Dawn N. Jutla