Many critical decisions for individuals and organizations are often framed as preferential choices: the process of selecting the best option out of a set of alternatives. This pap...
Evaluating the usability of an application is a crucial activity in systems development projects. It is often done collaboratively, involving groups of current or future users, us...
Gert-Jan de Vreede, Ann L. Fruhling, Anita Chakrap...
Bucket testing, also known as A/B testing, is a practice that is widely used by on-line sites with large audiences: in a simple version of the methodology, one evaluates a new fea...
The effectiveness of anti-spam techniques is an important question: after all, spam has a real cost to legitimate users in terms of time and resources. The problem is how we deter...
Margaret Nielsen, Dane Bertram, Sampson Pun, John ...
In an interactive classification application, a user may find it more valuable to develop a diagnostic decision support method which can reveal significant classification behavior...