Software products are often released with missing functionality, errors, or incompatibilities that may result in failures, inferior performances, or user dissatisfaction. In previ...
Alessandro Orso, Taweesup Apiwattanapong, Mary Jea...
INEX, the evaluation initiative for content-oriented XML retrieval, has since its establishment defined the relevance of an element according to two graded dimensions, exhaustivit...
Although existing lab-based formative evaluation is frequently and effectively applied to improving usability of software user interfaces, it has limitations that have led to the ...
This study examines a novel interface design for heavilyfeatured productivity software. The design includes two interfaces between which the user can easily toggle: (1) an interfa...
Joanna McGrenere, Ronald Baecker, Kellogg S. Booth
This empirical study examines factors influencing the success of a commercial groupware system in creating group archives and supporting asynchronous communication. The study inve...