Needs-based analysis lies at the intersection of product marketing and new product development. It is the study of why consumers purchase and what they do with those purchases. In...
We introduce the particular functionality of the Complaint Engine suite, the integrated complaint management component for mediating consumer disputes. We formulate the problem of...
Electronic commerce is emerging as a major application area for database systems. A large number of e-commerce stores provide electronic product catalogs that allow customers to s...
: This paper describes how ADEPT's agent-based design and implementation philosophy was used to prototype a business process management system for a real-world application. Th...
Nicholas R. Jennings, Peyman Faratin, Timothy J. N...
: Agent-based modelling and simulation offers a new and exciting way of understanding the world of work. In this paper we describe the development of an agent-based simulation mode...
Peer-Olaf Siebers, Uwe Aickelin, Helen Celia, Chri...