244 search results - page 5 / 49 » Managing the Current Customization of Process Related IT-Ser... |
ECIS
2001
13 years 9 months ago
2001
Customer centricity has long been a guiding principle for many businesses. However, it is usually limited to marketing existing products with as strong a customer focus as possibl...
BIS
2009
13 years 8 months ago
2009
The field of Semantic Business Process Management (SBPM) has refuelled interest in using ontologies for the representation of the static and dynamic aspects of an enterprise and va...
ECIS
2004
13 years 9 months ago
2004
The methods and technologies providing advantages in controlling and managing intellectual property rights are currently associated under the term Digital Rights Management (DRM)....
IANDO
2010
13 years 2 months ago
2010
This paper investigates how innovation of ICT based services takes place within existing infrastructures, including the whole network of technology, vendors and customers. Our res...
HICSS
2002
IEEE
14 years 18 days ago
2002
IEEE
: This research develops, operationalizes, and empirically tests a model for explaining/predicting the satisfaction of customers with Internet-based services in the context of an o...