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» Managing the Risk of IT Outsourcing
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ICSM
2005
IEEE
14 years 1 months ago
A Risk Taxonomy Proposal for Software Maintenance
There can be no doubt that risk management is an important activity in the software engineering area. One proof of this is the large body of work existing in this area. However, w...
Kenia P. Batista Webster, Káthia Març...
HICSS
2006
IEEE
129views Biometrics» more  HICSS 2006»
14 years 1 months ago
The Effect of Group Support Systems on the Emergence of Unique Information in a Risk Management Process: A Field Study
The management of operational risks, i.e., risks of loss resulting from inadequate or failed processes, people and systems or from external events, is crucial for the stability of...
Anne-Françoise Rutkowski, Bartel Van de Wal...
MANSCI
2008
116views more  MANSCI 2008»
13 years 7 months ago
Call Center Outsourcing: Coordinating Staffing Level and Service Quality
In this paper, we study the contracting issues in an outsourcing supply chain consisting of a user company and a call center that does outsourcing work for the user company. We mo...
Z. Justin Ren, Yong-Pin Zhou
CN
2010
94views more  CN 2010»
13 years 7 months ago
A market-based approach to managing the risk of peer-to-peer transactions
Ptrim is a purely decentralised application for performing peer-to-peer transactions. Instead of relying on a typical trust/reputation management approach, Ptrim allows its users t...
Stephanos Androutsellis-Theotokis, Diomidis Spinel...
CCE
2004
13 years 7 months ago
New measures and procedures to manage financial risk with applications to the planning of gas commercialization in Asia
This paper presents some new concepts and procedures for financial risk management. To complement the use of value at risk a new concept, upside potential or opportunity value as ...
Ahmed Aseeri, Miguel J. Bagajewicz